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Cancellation Policy
Cancellations made with less than 24 hours notice will be charged the full amount booked. On MAJOR HOLIDAYS (Thanksgiving, December 24, December 25, December 31, and January 1) cancellations made with less than 48 hours notice will be charged the full amount booked. A $200 Fee is assessed for cancellations to confirmed bookings of more than seven days duration when cancellation is made with less than 5 days notice. All cancellations must be received during business hours of 8am-4pm daily (HST). Inclement weather and illness does not waive the 24 hours cancelation fee. Cancellation fees will be charged to the credit card. Cancellation fees are given to the nanny for lost wages and are not taken out of the non refundable booking fee.
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