1. How do you screen your nannies?

All nannies have substantial experience working with children and are
carefully screened including criminal background checks. Each nanny
has First Aid and CPR training. References are also checked. All nannies
attend an extensive interview and orientation session.

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2. What age are your nannies?

We have nannies of various ages, all of which are at least 18 years old.
All of the nannies have child care experience and enjoy working with
children. Our goal is to match the nanny's expertise and experience
with each request.

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3. What age(s) of children do your nannies work with?

Our agency provides care for all ages of children, and occasionally for
older persons in special circumstances.

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4. Do you have nannies who are experienced with special
needs children?

Yes, we do have some nannies with knowledge relating to special needs
children. Please be specific about the special needs for your children so
that we can place the most qualified nanny for your family.

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5. How much notice do I need to give to book a nanny?

We prefer 24 hours notice, more for holiday periods and requests of 5 days
or longer, in order to find the best nanny for your family . We do however
sometimes place same day requests.

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6. Will I have the same nanny for the entire schedule I requested?

Our goal is always to place the same nanny for your schedule when
possible. It is helpful if you can give us all of the times at once.

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7. What hours do the nannies work?

Our nannies are available all hours including very early in the
morning and late into the evening and occasionally over night.
Don’t be afraid to request odd hours!

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8. Where will I meet the nanny? Does she come to the hotel/
condo/house?

Your nanny will come directly to you at your location (hotel, condo,
residence). We have nannies who work all over the island of Maui.

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9. Will the nanny bring activities? What will the children
do with the nanny?

The nannies are requested to bring age-appropriate activities for your
children. They can take children for walks on the grounds of the
property. They will work within your guidelines and are willing to

perform duties that relate directly to child care.

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10. Can the nanny take my children swimming or to the beach?

Yes. If swimming is requested we will make every effort to find a
nanny willing to do so. We have many nannies that are experienced
and comfortable with taking children to the water or for play at the
beach. You will be asked to sign a permission slip in reference to
swimming. Nannies are directed to use their own judgement as it
relates to safety and are encouraged to use the pool over the ocean.

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11. Can I charge payment to my credit card?

No, we please ask that you pay the nannies directly at the end of each
service with cash or traveler’s check (your nanny will provide you with
a receipt). We retain credit card information only as it relates to our
cancellation policy.

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